1. Q: What is the status of my order?
    A: Your order status will be available 24 hours after your order has been placed, by simply clicking on the “My Account” link at the top right corner of every page of UlianaMalyshko.com. From there, you will be able to view information about your order.
  2. Q: How long will it be before I receive my order?
    A: If the product you are requesting is available in stock, you will receive the product according to standard shipping times. For standard shipping, you should receive your order within 5-10 business days. Some destinations will require 10-15 business days. You will be informed during the transaction stage of your purchase.

If the product is not available in stock, we will need an additional 2 weeks in addition to the shipping times mentioned above.

  1. Q: What do you charge for shipping an order?
    A: All orders shipped to any global destination are shipped free of charge. Some restrictions may apply and you will be informed during the checkout process of the purchase.
  2. Q: What are the shipping charges for returning an order?
    A: There are no return shipping charges for orders on UlianaMalyshko.com. Please read our Returns policies here.